Coin Vortex Privacy & Policy
Effective Date: 17-08-2024
Introduction
Welcome to Coin Vortex! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our app, which functions as a crypto exchange, crypto wallet, and investment platform.
Information We Collect
Personal Information
When you register for an account or use our services, we may collect personal information, including:
Identity Information: Name, email address, phone number, and date of birth.
Address Information: Physical address for verification and account setup.
Financial Information
To facilitate transactions and ensure security, we may collect:
Payment Information: bank account information, and cryptocurrency wallet addresses.
Transaction History: Records of your trades, investments, and staking activities.
Usage Data
We automatically gather certain information when you interact with our app, including:
Device Information: IP address, device type, operating system, and browser type.
Usage Patterns: Pages visited, actions taken, and timestamps of activities.
How We Use Your Information
We utilize your information for several purposes, including:
Service Provision: To create and manage your account, process transactions, and facilitate peer-to-peer trading.
Communication: To send you service-related notifications, updates, and promotional materials (you can opt out at any time).
Improvement:
To analyze usage trends and enhance user experience by improving our services.
Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors that assist us in delivering our services (e.g., payment processors, security services).
Legal Authorities: We don’t share, sell, or grant access to your info with any government entities.
Data Security
We implement robust security measures to protect your information from unauthorized access, use, or disclosure. Our security is rock solid with top-tier methods.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access your data.
- The right to correct inaccuracies.
- The right to delete your information.
- The right to restrict processing of your data.
- The right to data portability.
To exercise these rights, please contact us at support@coinvertex.com.
Account Deletion
To delete your Coin Vortex account, please email us at support@coinvortex.live stating your request. All userdata is automatically deleted within 90 days of the request approval.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@coinvertex.com